Why You Should Read This Privacy Policy
When you register on any online platform, certain information is shared with that platform. Your name, mobile number, payment details — you have the right to know where that information goes and how it's being used. he77 Is committed to being fully transparent about this.
On this page, you'll find everything about he77: what information we collect, why we need it, how long we keep it, who we share it with (and who we don't), and how you can control your own data — all explained in plain language, without complex legal jargon.
This Privacy Policy may be updated from time to time. For any significant changes, registered members will be notified in advance by SMS or email. The latest version will always be available on this page.
Key Points at a Glance
Keep these six points in mind before reading further.
Your data is never sold
He77 never sells your personal information to marketing companies or any third parties.
Bank-Level Security
All data is protected with 256-bit SSL encryption — from payment details to login credentials.
View Your Data
You can request to see everything he77 holds about you — at any time.
Correct Your Information
If there are any errors in your registration details, you can request a correction through our support team.
Request Data Deletion
If you wish to close your account and have all your data deleted, you may submit a request.
Unsubscribe from Marketing
If you'd prefer not to receive promotional SMS or emails, you can unsubscribe at any time.
What Information Is Collected
he77 Two types of data are collected — what you provide directly, and what is gathered automatically while you use the platform.
Information You Provide Directly:
- At registration: full name, date of birth, mobile number.
- For KYC verification: national ID number, photo, and selfie.
- At payment: mobile banking number or bank account details.
- When you contact support: the content of that conversation.
Collected Automatically:
- Device Information: model, operating system, and browser type.
- IP address and approximate location.
- Logs of page visits, clicks, and session duration.
- Records of betting and gaming activity.
- Transaction history and timestamps.
Special Category Data: he77 does not collect — and has no need for — information relating to religion, ethnicity, political views, or health.
Why This Information Is Required
Every piece of data we collect has a specific purpose behind it. he77 No unnecessary data is collected.
- Service Delivery: To manage your account, process payments, and enable gameplay.
- Identity Verification: To verify your age and prevent account fraud.
- To comply with financial regulations: International KYC and anti-money laundering regulations.
- Security Protection: To detect and prevent suspicious activity.
- In service of improvement: To understand which features are most used and improve the platform accordingly.
- To Provide Support: To provide faster, more accurate support by having a history of your issues on hand.
- To Keep You Informed of Offers: To send you relevant promotions based on your preferences (with an option to opt out).
How Long We Keep Your Data
He77 does not retain data beyond what is necessary. Retention periods vary depending on the type of information:
- Account & Identity Information: For as long as your account is active, and for 5 years after closure (as required by financial regulations).
- Transaction Records: 7 years — in compliance with banking and anti-money laundering regulations.
- Game & Betting Logs: 3 years — retained for dispute resolution purposes.
- Support Conversations: 2 years.
- Cookies & Browsing Data: Typically 30–90 days.
- Marketing Preferences: Until you unsubscribe.
After the applicable retention period, data is securely deleted or anonymized.
How Your Information Is Kept Secure
he77 Multiple layers of security are in place to protect your information:
- Transmission Encryption: All data transmitted between the server and your device is encrypted with 256-bit TLS/SSL.
- Storage Security: All data in the database is stored encrypted and cannot be read directly.
- Access Control: Only authorized staff can access specific data — no one has access to the entire database.
- 24/7 Monitoring: Unusual login attempts or data access are detected automatically.
- Regular Audits: Third-party security experts regularly audit our systems.
- Two-Factor Verification: OTP is required at login — you cannot sign in with a password alone.
Your responsibilities: Even the strongest security can be compromised if you share your password or click on unfamiliar links. Keep your account safe — that responsibility starts with you.
Cookies & Tracking
The he77 website and app use cookies — small files stored in your browser or on your device. They serve several purposes:
You can manage cookies through your browser settings. However, disabling essential cookies may affect how he77 functions.
Your Rights
You have several important rights when it comes to your personal data. he77 Respects These Rights:
- Right to Know: You can find out exactly what information he77 holds about you.
- Right of Access: You may request a copy of your personal data.
- Right to Correction: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request the deletion of any data that is not subject to legal retention requirements.
- Right to Restrict Processing: You can request that we stop using your information for a specific purpose.
- Right to Opt Out of Marketing: You can opt out of promotional communications at any time.
To exercise any of these rights, email support@he77.best or reach out via Live Chat. You'll receive an initial response within 72 hours.
Minor Protection
he77 Not for users under 18. This age restriction isn't just part of betting regulations — from a data protection standpoint, collecting information from minors is strictly prohibited.
- Age verification is mandatory at registration.
- If someone registers by concealing their age and is later found out, their account will be closed and all associated data will be deleted.
- Accounts managed by a guardian on behalf of a minor are not accepted either.
- If he77 becomes aware that any personal data has been unintentionally collected from a minor, it will be deleted immediately.
Privacy-Related Contact
For any questions or concerns regarding our Privacy Policy:
- Email: support@he77.best — use "Privacy" as the subject line.
- Live Chat: Chat with us directly through the support chat on the website or app.
- Telegram: Reach us through he77's official Telegram channel.
Upon receiving a data request (such as a copy of your personal data), he77 will acknowledge it within 72 hours and fulfill it within 30 business days.
He77's Approach to Privacy
For many companies, a privacy policy is nothing more than a legal requirement — a lengthy document that nobody reads. he77 We see it differently. Your data is your property — and knowing where it goes is a fundamental right.
Many people feel a little hesitant when registering on an online betting platform — especially when it comes to submitting a photo of their NID card. That's completely understandable. But the KYC process is actually there to protect you. If someone tries to open an account using your mobile number, KYC prevents it — because they don't have your NID card.
"We collect information to provide our service, keep it secure, and comply with the law — for no other reason."
Many users have questions about how their payment information is handled. he77 Does he77 know your bKash PIN? No. We only know your mobile number — your PIN or password never enters our system. Payment providers (bKash, Nagad, etc.) handle transactions through their own secure connections — he77 is not involved in that process.
Many users wonder why IP addresses and device information are collected. The short answer is security. If someone attempts to log into your account from another country, it gets flagged as suspicious. For the same reason, logging in from a new device requires an additional OTP verification. This data isn't used against you — it's there to protect you.
Some users may have concerns about betting and gaming logs being stored. In reality, this works in your favor. If a dispute ever arises over a bet or transaction, these logs serve as the definitive record — you can verify the data yourself rather than simply taking our word for it.
he77 he77 will never call you or send an email asking for your password, OTP, or payment PIN. If anyone contacts you claiming to be from he77 and asks for this information, it's a scam — report it to us immediately. Stopping these phishing attempts is our responsibility, but you are the first line of defense.
Finally — if you have any questions or concerns about your data, please let us know. If any part of this privacy policy is unclear, you're welcome to ask for an explanation. he77 Wants you to use the platform with confidence and full awareness.
Your Rights Over Your Data
He77 respects these rights and makes them easy to exercise
Right to Know
If you'd like to know what information he77 holds about you, simply submit a request by contacting support.
Right to a Copy
You can request a complete copy of your data — it will be provided within 30 business days.
Right to Rectification
If your name, date of birth, or contact details are incorrect, you can request a correction — typically completed within 3–5 business days.
Right to Erasure
You may request deletion of any data that is not required to be retained by law.
Right to Restrict Processing
If you'd like to limit how your data is used for specific purposes, you can submit a request — he77 will give it due consideration.
Right to Opt Out of Marketing
To stop receiving SMS or email promotions, click the "Unsubscribe" link in any message.
A Few More Important Points
Quick Answers to Common Questions
Where your data is stored: he77's servers are hosted in internationally certified data centers. Even if data is transferred outside Bangladesh, the same security standards apply.
Third-Party Links: Any third-party links found on the he77 platform are governed by their own privacy policies, not he77's.
In the Event of a Data Breach: In the event of a security incident, affected members will be notified within 72 hours along with guidance on the necessary steps to take.
When the Policy Changes: When the Privacy Policy is updated, a new date will appear at the top of the page. Members will be notified directly for any significant changes.
FAQ
What he77 Members Want to Know
First, right after logging into the app or website, you'll see a pop-up or banner — if a Daily Activity is running that day, you can join directly from there. Second, on the Promotions page (promotions) to see all active offers in one place — daily check-in, free spin wheel, lucky draw, and more.
Claiming free spins is generally straightforward: log in, head to the offers page, and click the "Claim" button. In some cases, you may need to place a small bet on a specific game that day to qualify. Free spins are usually credited to your account instantly and remain valid for 24–48 hours. They cannot be used once expired.
The best way to never miss an offer is to keep push notifications turned on in the he77 app. You'll get an instant notification on your phone whenever a new promotion launches. If you don't have the app, new offers are also shown in banners on the homepage when you log in to the site.
Missed offers generally cannot be reclaimed — each promotion runs for a limited time only. Make it a habit to check the promotions page regularly so you never miss out.
Get Started Safely — Today
Your data is secure and your privacy is respected at he77. Register now and claim your welcome bonus.
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